Notes for fans who feel we are not making the products they would like us to make:
Bear in mind that we are a really small team. We think very carefully about the products that we develop. Nice products take an enormous amount of care, thought, effort and money to bring to the market and we have to be certain that a chosen product will help towards making us a stronger company, so we can make more lovely products.
We enjoy developing new products and there are hundreds of products we would love to make but can’t for reasons of lack of time, estimated size of the market for that product, excessive development cost, lack of the necessary technical skills or difficult legal or commercial situations.
Answers to Frequently Asked Questions can be found at the following links
Please fill out the form below, telling us which country you live in and, if you want us to help you by sending you something, please let us know your full address (including your zip code) – it will help us and speed up our response. Please tell us in some detail what is it you're are writing to us about.
Remember we are only a small team, so if you are having problems, although we are always here for you, please do have a read of our FAQs to make sure that the question you're about to ask hasn't already been answered there.